Privacy policy.

The purpose of this privacy policy (the Policy) is to formalize our commitment to respecting the privacy of users of the website www.ubikly.com (the Site) and related services (the Services) operated by SLEEDE SASU.

The Policy and the Terms and Conditions form a contractual whole. All capitalized terms not defined in this Policy are defined in the Terms and Conditions, which can be viewed here: www.ubikly.com/terms

In connection with the provision of our Site, we process your personal data in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016 (GDPR) and under the conditions set out below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data exclusively in connection with the provision of our Services or communication about these Services, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Thus, you will never be asked to provide personal data considered “sensitive,” such as your racial or ethnic origins, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with the Charter. If you refuse the terms of this Charter, please refrain from using the Site and the Services.

1. When do we collect your personal data and what data is collected?

We may collect and store your personal data, in particular when:

• you browse the Website
• you request a quote
• you subscribe to a Service
• you create a customer account
• you subscribe to our newsletter
• you contact us.

We use your personal data to enable the implementation and management of the Site's Services and to respond to your specific requests. We also use your personal data for the purpose of operating and improving our Services, our Site, and our approach. This information is used solely by us and allows us to better tailor our Services to your expectations.

If you have decided to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages about our products and promotions. We will then use the personal data you provided when you registered. You can unsubscribe from these mailings at any time.

1.1 Browsing the Site

Connection data. Each time you connect to our Site, we collect personal data such as your IP address and your computer's MAC address, the date and time of connection, and information about the browser you are using.

Browsing data. We also collect information that identifies how you access the Site, which pages you visit, and for how long. In this context, we may use Cookies as specified in paragraph 6 below.

1.2 Creating an Account

Access to some of our Services requires you to create an Account first. In line with the Terms and Conditions, you'll be asked to provide some personal info when you create your Account, including your first and last names, mailing address, email address, and phone number.

1.3 Payment

Some of the Services available are subject to a fee. To this end, you agree that we may use external service providers who may collect personal data for the purpose of enabling the proper functioning of credit card payment processing services or any other means of payment and, where applicable, the delivery of products or services.

To pay for your purchase, you must provide your billing and payment details, including your credit card number, expiration date, security code, and cardholder name when paying by credit card.

You may also be asked to provide a valid mobile phone number so that purchase instructions can be sent directly to your mobile phone.

We store your payment details and details of the purchases you make. Transaction details are stored either in our systems or with an external service provider. This storage is for internal purposes, including accounting, compliance, and legal purposes, in accordance with paragraph 5 of this Policy.

1.4 Subscription to our Newsletter

When creating your Account, you may give your prior consent to receive our newsletters concerning news, new products, services, and promotions, as part of the Services.

You may also consent directly to receiving our newsletters by entering your email address in the spaces provided for this purpose on the Site.

In any event, you have the right to withdraw your consent to receive such newsletters at any time and free of charge under the conditions set out in paragraph 6 of the Charter.

1.5 Contacts

In order to respond to any requests you may make to our Customer Service department and to confirm your personal information, we may use your first and last name, email address, and telephone number.

2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, in order to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing, as well as the risks and their likelihood.

However, it should be noted that no security measures are foolproof, and we cannot guarantee the absolute security of your personal data.

Furthermore, it is your responsibility to ensure the confidentiality of the password that allows you to access your Account. Do not disclose this information to anyone. If you share your computer, remember to log out before leaving a Service.

3. In what circumstances do we share your personal data?

3.1 Sharing your personal data with third-party companies

When you browse the Website, your personal data may be transmitted to external service providers. These third parties provide services on our behalf and in our name in order to enable the smooth operation of credit card payments and other Services. Subject to the following paragraph, all external service providers are located in the European Union and are subject to the GDPR.

Except in cases where a third party asks you to accept its own privacy policy and terms of use, third-party companies that have received your personal data have undertaken to process your personal data solely for the purpose of providing our Services.

We will never share your personal data with third-party companies for marketing and/or commercial purposes without your prior consent.

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary for the identification, arrest, or prosecution of any individual who may harm our rights, those of any other user, or those of a third party. Finally, we may be legally required to disclose your personal data and cannot oppose such disclosure in such cases.

4. How long do we keep your personal data?

Data collected on the Site or in connection with the use of the Service is kept for a period not exceeding that necessary for the purposes for which it is processed in accordance with the uses set out in this Policy and in compliance with laws and regulations.

When the retention of data is no longer justified by the management of a Customer account, a legal obligation, or commercial requirements, or when you request us to do so in accordance with one of your rights, we will securely delete your data.

5. Cookies: how do we use them?

5.1 What is a cookie?

A cookie is a text file that may be stored on a device when visiting an online service using browser software. A cookie file allows its issuer, during its period of validity, to recognize the device concerned each time that device accesses digital content containing cookies from the same issuer.

In any event, cookies placed on your browsing device with your consent are destroyed 13 months after they are placed on your device.

5.2 What are the cookies issued on our Site used for?

The cookies we issue enable us to:

• compile statistics and traffic volumes and measure the use of the various elements that make up our Site (sections and content visited, paths taken), enabling us to improve the interest and ergonomics of the Site and, where applicable, our products and Services
• adapt the presentation of our Site to the display preferences of your device (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the hardware and viewing or reading software that your device contains
• store information relating to a form that you have filled out on our Site (registration or access to your account) or to products, Services, or information that you have chosen on our Site (service subscribed to, contents of a shopping cart, etc.)
• to allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously provided to us, and to implement security measures, for example when you are asked to log in again to access content or a service after a certain period of time.

When you browse the Website, social media cookies may be generated, in particular through sharing buttons that collect personal data.

When you first visit the Website, a cookie banner will appear on the home page. A clickable link provides more information about the purpose and functioning of cookies and redirects you to this Policy. By continuing to browse another page of the Site or selecting an element of the Site (in particular: image, text, link, etc.), you accept the use of cookies on your computer.

5.3 How can you control the cookies used?

You can configure your browser software at any time so that cookies are stored on your device or, conversely, rejected (either systematically or depending on their issuer). You can also configure your browser software so that you are asked to accept or reject cookies on a case-by-case basis before a cookie can be stored on your device.

Please note: any settings you choose may affect your Internet browsing experience and your access to certain services that require the use of cookies. We accept no responsibility for the consequences of any deterioration in the functioning of our Services resulting from your refusal to accept or deletion of cookies that are necessary for their functioning. This would be the case if you attempted to access our content or services that require you to identify yourself. This would also be the case if we (or our service providers) were unable to recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the Internet.

5.4 How to configure your browser software?

Each browser has different settings for managing cookies and your choices. These settings are described in your browser's help menu, which will tell you how to change your cookie preferences. Below you will find information about the main browsers.

Internet Explorer / Edge

In Internet Explorer, click on the Tools button, then on Internet Options.
Under the General tab, under Browsing History, click on Settings.
Click on the View Files button.

Firefox

Go to the Tools tab in the browser and select the Options menu.
In the window that appears, choose Privacy and click on Show Cookies.

Safari

Go to Settings via the browser menu (Safari / Preferences).
Click on Privacy.

Google Chrome

Go to Settings via the button to the right of the URL bar or via the browser menu (Chrome/Preferences).
Select Advanced Settings.
Click on Content Settings, then Cookies.

For more information on cookies, you can visit the CNIL website.

6. What are your rights?

You are the only ones who have provided us with the data in our possession, via the Website. You have rights over your personal data. In accordance with personal data protection regulations, in particular Articles 15 to 22 of the GDPR, and after proving your identity, you have the right to request access to your personal data, as well as the right to have it corrected or deleted.

In addition, within the limits set by law, you also have the right to object to the processing, to restrict it, to decide on the post-mortem fate of your data, to withdraw your consent at any time, and the right to the portability of the personal data provided.

You can contact our services to exercise your rights at the following email address: dpo@sleede.com or at the following postal address: 93 cours Berriat, 38000 Grenoble, France, enclosing a copy of your identity document with your request.

In addition, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: contact@sleede.com.

7. Can we modify the Charter?

We reserve the right to modify the Charter at any time. We therefore recommend that you consult it regularly. In the event of any modifications, we will publish these changes on this page and in other places we deem appropriate, depending on the subject matter and significance of the changes made.

Your use of the Site after any changes means that you accept those changes. If you do not accept certain substantial changes to this Policy, you must stop using the Site.

8. Data Protection Officer and contact details

If you have any questions about your personal data or if you wish to delete your Account, please contact us at the following postal address: 93 cours Berriat, 38000 Grenoble, France (indicating “Privacy - Data Protection”), or by email at contact@sleede.com.

9. The French data protection authority (Commission Nationale de l'Informatique et des Libertés, “CNIL”)

We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.